Frequent questions answered

You can purchase Ski passes for the Arosa-Lenzerheide ski area directly online at or at the hotel reception.

The hotel is located directly behind the Arosa train station. Travel comfortably by train from Chur (hourly direct connections) to Arosa. By car, follow the signs to Arosa from Chur.

Yes, you can leave your luggage at the reception for safekeeping.

In accordance with the Swiss authority requirements, you do not need a covid certificate to enter the hotel nor restaurant.

The menu of the restaurant «Vetterstübli» offers numerous vegetarian dishes. Ask the service staff about the current specialties.

The Weisshorn valley station is right next to the hotel (50 m). The end of the ski slope as well.

Hotel parking spaces are available directly at the hotel for a fee of CHF 8.00 (CHF 6.00 in summer).

Well-behaved dogs can be brought along for a daily fee of 10.00 CHF. Well-behaved dogs are also allowed under the table in the restaurant.

Your reservation can be canceled free of charge up to 8 days before arrival. Late cancellations or non-arrivals or late arrivals or early departures will be charged at 100% of the agreed price. We will of course try to resell the room so that you do not incur any costs. However, we reserve the right to charge the full arrangement price if the room cannot be resold.

Your cancellation is free of charge up to 8 days prior to arrival.

In case of cancellation before the scheduled arrival we charge:

7 days before 50%

3 days before 100%

of the agreed arrangements for the entire stay, provided the room cannot be resold.

In case of cancellations on the day of arrival or no-shows we will charge the full price for the stay you have booked.

«Luzi Sport» is located directly in our house, where you can rent the sports equipment such as skis, sledges, bikes or scooters. More information at: